Shipping policy
Last Updated: June 2026
Thank you for shopping with us. We are committed to delivering your orders as quickly and efficiently as possible.
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- Pakistan: 3-7 business days
- International Orders: 7-21 business days
Please note that delivery times are estimates and may vary due to customs clearance, courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
We may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable) so you can monitor your shipment's progress.
Delayed or Lost Shipments
While we strive to ensure timely delivery, we are not responsible for delays caused by:
- Courier companies
- Customs procedures
- Natural disasters
- Public holidays
- Incorrect shipping information provided by customers
If your order appears lost or significantly delayed, please contact our support team for assistance.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, additional shipping charges may apply for re-delivery.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.